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Additional Resources
Review Our Catering Policies
How to Place an Order
Sign in to your account to start a new order or manage your existing orders, or get started by registering for an account
Additional Resources
Review Our Catering Policies
How to Place an Order
Orders must be placed (5-7) business days from your event date on Please indicate the location where your event will take place when placing your order on CaterTrax at: https://Dreamworks.catertrax.com.
Whether you are conducting a department meeting, hosting a customer visit or celebrating a special occasion, our talented chefs will be happy to create a customized menu for your event. Contact our office to learn more and email us @ bonappetit@dreamworks.com.
Orders must be placed (5-7) business days prior to your event; for all orders requested with less than (5) business days’ notice, please place your order as soon as possible and ourCatering Department will get back to you. We will do our absolute best to accommodate last minute requests; however, not all selections may be available. These requests are considered Pop-Up requests and will be subject to a Pop-Up fee of 10% of total invoice.
All orders will be confirmed via Tracking Message through CaterTrax. If you do not receive confirmation within 24 hours, please contact your Catering Department. Payment information must be provided before any order can be confirmed.
For events with (50) guests or less, the final guaranteed menu, guest count and form of payment must be submitted (2) business days prior to your event. These numbers cannot be reduced. For events with (51) guests or more, the final guaranteed menu, guest count and form of payment must be submitted (5) business days prior to your event. These numbers cannot be reduced. An increase in guest count must be confirmed 42 hours prior to your event. We are happy to increase your guest count at any time but cannot guarantee selections.
If a guarantee is not provided by the due date, your most recent estimate will be used as the guaranteed menu and guest count. Final billing will be determined by the actual attendance or the final guaranteed guest count, whichever is greater. Please note that orders will not be confirmed until payment information has been provided.
All changes to menu selections after the deadline will be determined at the discretion of the catering department. We will try to accommodate requested changes, however, they cannot be guaranteed after the deadline has passed.
All changes made to an event less than (2) business days prior is subject to a Change Fee of a minimum of $25 or up to 10% of total invoice depending on the logistics of requested changes.
All Catering Orders will require a valid form of payment 2 days prior to your event. We happily accept either valid Charge Codes or Credit Card to help complete your order. You may enter this during your check out process on CaterTrax.
Some helpful tips in regards to providing Cost Centers & Charge Codes for Catering:
Our Catering Attendants will be at your desired set-up/pick-up time as indicated on your Catering Invoice. If the Catering Attendant is not able to set-up/pick-up as requested due to a room schedule conflict or your event running long, a Wait Time Fee of $25 is applicable for every (15) minutes.
Please allow for set-up and clean-up times when booking your event space.
Changes, additions, or cancellations to catering orders must be made to the Catering Department via CaterTrax Tracking Message.
Orders for events with (50) guests or less, canceled with less than (2) business day notice, will be charged a minimum of 50% of the total invoice, or up to a 100% charge, to cover the cost of the purchased and prepared food.
Orders for events with (51) guests or more, canceled with less than (3) business day notice, will be charged a minimum of 50% of the total invoice, or up to a 100% charge, to cover the cost of the purchased and prepared food.
In addition to the food services provided, we will be happy to help coordinate specialty linen, flower arrangements, formal dinnerware, special kitchen equipment, and décor at an additional charge. Please contact the Catering Department for assistance at: bonappetit@dreamworks.com.
Standard in-house linen will be provided to cover all food tables. Standard in-house linens are available to enhance an existing catering order for covering seating, or any other tables at $2 per linen and $0.75 per linen napkin. Available colors are White or Black. Please contact the Catering Department at: bonappetit@dreamworks.com for alternative linen options (including additional colors and specialty rental linen). As Bon Appétit does not provide tables for set up, please be sure to arrange with Event Services to set-up for our catering.
Utilizing in-house China is available to our guests. Quantities are limited and assigned to events on a first-come, first served basis when requests are received. If China Service is requested but is unavailable, the charge for rental china will be added to your order. Please speak to your Catering Department if you have China needs for more than (125) guests.
Utilizing approved sustainable disposables are available to our guests at a charge of $7 per person, the charge of disposables will be added to your order. Please speak to your Catering Department if you have any additional questions regarding the use of disposables.
Items that remain on the buffet table may be available for you to take home. Please consult with your Catering Department on any items you may wish to take, as certain items will not be permitted to leave the premises. Please note that once the items are packaged, the guest taking home leftovers assumes liability for proper storage and consumption of the leftover product.
You can request approved sustainable To-Go Boxes in the event there is additional food remaining that you wish to have your guests take away. To–Go boxes will be provided by your catering team at a charge of $2 per To-Go container.
You are responsible for all catering equipment. Any missing or damaged equipment upon pickup will be charged the full replacement value on your Event Catering Order.
Labor is charged on the hour, not a portion thereof.
Catering Requests during Bon Appetit’s normal business hours of 7am – 3pm do not incur additional labor charges, unless specialized event services are requested.
Catering Requests that start or continue past 3pm until 12am midnight requires After-Hours Labor of 45.00 per hour applicable to both service and culinary staff based on the order request.
Catering Requests for Saturday and/or Sunday requires Weekend Labor of 45.00 per person per hour at a minimum of (4) hours, applicable to both service and culinary staff based on the order request.
Specialized services such as chefs, carvers, grill cooks and action stations are available for your event and determined based on the total guest count. Specialized staffing is charged at 45.00 per hour with a (4) hour minimum (this does not include outside specialty vendors personal pricing.)
Your Catering Department will recommend the appropriate staffing depending on the size and scope of your event. Bartenders and Servers are available at 45 per hour. All staff have a (4) hour minimum for events on Monday through Friday. All staff are available for 45.00 per hour with a (4) hour minimum on Saturdays and Sundays.
Staffing for Full Service Catering will be charged using the standard labor formula:
(2) hours set-up + Event Time + (1) hour break-down*
*Final labor hours may vary depending on the logistics specific to your event.
Select spaces and meeting rooms throughout campus may be booked for Meetings and Events on a case-by-case basis. Please refer to the DWA campus calendar for availability and consult Conference Room Booking with your facilities team on campus.
Catering office hours are 7:00 am – 3pm, Monday through Friday.
Office hours may be affected by Federal Holidays.
Please contact our team for any additional event needs!
Gladys Zetina – Catering & Pantry Supervisor 818.987.1986 | gladys.zetina@cafebonappetit.com
Murrae Glenn - Chef & Manager 714.619.1985 | murrae.glenn@cafebonappetit.com
Jason Salmon – District Manager jason.salmon@cafebonappetit.com
https://dreamworks.catertrax.com
